Our Easy Returns Policy
We make returns simple, because buying clothes online should feel as easy as trying them on in person.
At Guillo Clothing, we offer 44-day free returns and exchanges across Australia and New Zealand.
If something doesn't fit quite right or you've changed your mind, you can return any item within 44 days of delivery for a full refund or exchange. Return shipping is on us.
✔ 44-day return window
✔ Free returns and exchanges across AU & NZ
✔ Easy, no-hassle process
How to Start Your Return
Head to our Returns & Exchanges Portal and follow the prompts to choose a refund, exchange, or store credit. You'll receive a prepaid label or QR code to send your item back. If you need a hand, just email support@guilloclothing.com and we'll guide you through it.
Building Your Wardrobe (3+ Pieces)
When you take advantage of our 15% off 3+ pieces offer, the discount applies across your full order. If you return part of the order and drop below 3 pieces, the remaining items revert to their standard price, and your refund will reflect the difference between the discounted price and the standard price of the items you keep.